Return Policy

At Daily ZYN, we strive to ensure your complete satisfaction with our ZYN flavor requests and content. If for any reason you are not satisfied with your experience on our website, please review our return policy below:

1. Eligibility for Returns

All requests for returns must be made within 30 days of the original order date.
Only products that are unused and in their original packaging will be eligible for a return.

2. How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected]. Include your order number and a brief explanation of the reason for the return.

3. Return Process

After your return request is approved, you will receive instructions on how to return the product.
Customers are responsible for covering the shipping costs associated with returning the item, unless the return is due to an error on our part.

4. Refunds

Once we receive your returned item, it will be inspected, and you will be notified via email of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Exchanges

At this time, we do not offer direct exchanges. If you need a different product, please return the item for a refund and place a new order.

6. Contact Us

For any questions or concerns regarding our return policy, please reach out to us at [email protected].